FAQ
WHAT ARE YOUR DELIVERY CHARGES?
Delivery charges will be calculated at checkout based on your location and product. The charges encompass packaging costs as well.
DO YOU HAVE CASH ON DELIVERY (COD)?
We don't. You can transfer your total amount to our bank account using the following method:
Minimal Space
Meezan Bank- Phase V, DHA, Lahore
Account Number: 02570109341117
IBAN: PK94 MEZN 0002 5701 0934 1117
Kindly transfer the total amount due to the account mentioned and send the screenshot to +923074757578 or minimalspacepk@gmail.com. Order will be processed once the screenshot is received.
WHAT IS YOUR RETURN OR EXCHANGE POLICY?
Make sure to reach out to us within 7 days of receiving your order if you need to exchange an item. Customers are responsible for covering the delivery charges. Please note that for customized orders, we are unable to accept returns or exchanges.
ARE SIZES/COLOR CUSTOMIZABLE?
Discover the endless possibilities with our products, as they can be custom ordered in various sizes and colors!
HOW LONG WILL IT TAKE FOR MY ORDER TO BE DELIVERED?
As a company, Minimal Space does not believe in mass production so all our products are handmade and made to order. Our standard delivery time is 3-4 weeks.
WHICH DELIVERY SERVICE DO YOU USE?
All orders are carefully packed and labeled for fragility before being dispatched through TCS. Some orders may be delivered by our company truck depending on the item and delivery location.
WHERE IS MINIMAL SPACE BASED?
Minimal Space is based in Lahore but we are serving customers nationwide.
WHAT IS THE MATERIAL USED IN YOUR PRODUCT?
The description includes material specifications and dimensions for each product. However, most of our products are made up of highest quality of Solid Wood. Wood composite is only used when certain shapes or angles are to be achieved.
HOW CAN I CONTACT MINIMAL SPACE?
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by email at minimalspacepk@gmail.com or through our Contact Us page. We strive to respond to all inquiries within 24 hours.